Telehealth Counseling

Clients must reside in Illinois to receive teletherapy services.

Telehealth is another means to providing therapy. Telehealth is just like an in-person session with a therapist, only over phone or video conferencing. At Inara, “telehealth services” primarily refers to Video Therapy: counseling sessions provided via video conferencing

There are many benefits to having sessions with an Inara therapist using telehealth.

• It can be easier and more efficient for you to access mental health care.
• There may be more flexibility to schedule a time convenient for you.
• You can talk to a therapist without physically coming to an office.

For video therapy, we are using Simple Practice to provide secure, confidential video therapy to our clients. Simple Practice incorporates industry standard network and software security protocols to protect your privacy and secure your health information.

• A computer, tablet or smartphone with a microphone and a camera 
• Internet speed of at least 1 megabit per second (mbps) 
• A private space (preferably a room with a door) without pets, family members or other distractions 
• A secure internet connection (public Wi-Fi is not recommended due to lack of privacy) 
• Proper lighting in front of your face preferred 
• Use Firefox or Chrome as your browser
• Using headphones/earbuds with a microphone may help minimize what other people nearby can hear. 

We value your confidentiality. To ensure your privacy, your therapist will connect with you from a space where they can reasonably ensure confidentiality and lack of interruption.  Your therapist may use headphones and/or sound machines to enhance your privacy. 

Your therapist will discuss fees with you in advance and keep you updated on any changes to fee structure or billing practices. If you plan to use health insurance, you are responsible for confirming coverage of telehealth services prior to the sessions and for covering the cost of sessions that are not reimbursed by your insurance plan. Payment for Telehealth Services will be collected at the time of service by a credit card on file.